Director of Patient Services (DPS) - Nassau/ Queens (Brooklyn, Bronx, Manhattan)
As the Director of Clinical Services, you will play a critical role in ensuring the highest level of patient care and satisfaction across our suite of services. Reporting directly to the Executive Team, you will oversee the development and implementation of patient-centered strategies, fostering a culture of excellence and compliance within our organization. If you share our passion for delivering exceptional care and commitment to improving the lives of our patients, we encourage you to apply for this outstanding opportunity.
Responsibilities:
• Develop and implement patient-centered strategies to enhance the overall patient experience, ensuring that our services meet the unique needs of our culturally diverse patient population
• Collaborate with the Executive Team to drive organizational goals and objectives, focusing on patient care excellence, quality improvement, and compliance
• Oversee the development and implementation of patient care programs, services, and initiatives, ensuring alignment with regulatory requirements and organizational standards
• Foster a culture of excellence and compliance within the organization, promoting a high-performing team and ensuring that all staff members are equipped to deliver exceptional patient care
• Develop and manage budgets, ensuring efficient allocation of resources and effective use of organization funds
• Conduct regular quality assessments and evaluations, identifying areas for improvement and implementing corrective actions as needed
• Maintain compliance with regulatory requirements, accreditation standards, and organizational policies and procedures
• Participate in industry-wide initiatives and partnerships, staying informed about best practices and trends in the home health care industry
QUALIFICATIONS: 2–3 years of experience as a DPS, either currently or within the last 2–3 years, in LHCSA/Private Pay agency.
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